The second-hand marketplace Members Share Frustration About Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.